Shipping & Returns
Our hours of operation for shipping are Monday through Friday, Processing for orders does not include weekends or holidays.
Orders will ship 1-2 business days after you ordered. *NOTE: during restocks, new releases & special promotions, there can be an additional 2-4 business days of processing time. Once shipped, transit times vary depending on service selected. Please note, we are not responsible for any shipping deliveries that may be affected by, but not limited to, the following: customs, natural occurrences, air/ground transportation strikes/delays.
Transit times will vary based upon a few different conditions, including but not limited to:
- The total distance between us and you
- Whether your parcel is a domestic (USA) or international (everywhere else) shipment
- What delivery method you select
ESTIMATED transit times are as follows. Please note that this time frame is an estimate and not a guarantee.
DOMESTIC (U.S and CANADA)
- Standard: 2-8 Business Days
Expedited: 2-4 Business Days
- DHL Express: 2-5 Business Days
- Express International: Up to 6 Days
- Standard: 7-21 Days
All international packages are subject to Customs, Duties, and Search. We are not responsible for Duties, Taxes, Customs Fees, and any additional fees encountered during the shipping process.
Any inquiries regarding the exact location of your package should be made to the carrier directly. Our customer service agents only have as much information as can be seen by you through your tracking number.
All sales are final.
All Sales Are Final, No Returns Or Exchange.
items that have been lost in the mail will be disputed through insurance claim with USPS, alongside with your tracking number. If your order was damaged in transit please send us an email accompanied with a picture of the damaged product, we can assist you through the process of insurance claim through USPS for your reimbursement. Thank you for your cooperation.
Bottles of Apetamin are very fragile.
During the processing of your order USPS may damage your order that’s to be expected. In the event of damages you will have up to $50.00 on your shipment and you will need to contact USPS to process reimbursement for the damage of your order.